Terms of Use

1. Acceptance of terms

By creating an account or using LoadVetting, you agree to these Terms of Use. If you do not agree, do not use the service.

If you use the service on behalf of a company, you confirm that you have authority to accept these terms on that company’s behalf.

2. About LoadVetting

LoadVetting is operated by Jahaz Services Inc., the legal entity that provides the service. In these terms, “we”, “us”, and “our” mean Jahaz Services Inc., the operator of the service.

LoadVetting helps freight brokers and shippers research motor carriers by bringing together publicly available data and generating risk scores and indicators to support that research.

3. Carrier data

Carrier information shown in LoadVetting comes from publicly available sources, including the Federal Motor Carrier Safety Administration (FMCSA) and its SAFER system, along with other third-party data providers and APIs.

This data may be incomplete, outdated, or inaccurate. We do not create or verify the underlying government records, and we are not responsible for errors in the source data.

4. The Risk Signal

The Risk Signal is the Lower, Medium, or Higher tier and the 0–100 score you see on a carrier’s page. It is LoadVetting’s own assessment, generated from public FMCSA and DOT data.

The Risk Signal is not a federal safety rating. It is not a compliance guarantee, and it is not a recommendation to book or haul freight with any carrier.

Because it relies on government data, the Risk Signal can be incomplete or out of date. It does not replace your own due diligence before you assign a load.

Dispatch indicators and other alerts in LoadVettingare built the same way: informational tools generated from carrier data, not legal or compliance advice, and not a recommendation to hire any carrier.

You are responsible for independently verifying a carrier’s authority, insurance, and safety status before tendering a load.

5. Where our data comes from

Carrier information in LoadVetting is built from public U.S. government transportation records, including data published by the Federal Motor Carrier Safety Administration (FMCSA) and the U.S. Department of Transportation (DOT). This includes registration details, operating authority, insurance filings, inspection reports, crash reports, and safety measurement data.

These government records can be delayed, incomplete, or later corrected by the agency that publishes them. We refresh our copy of the data on a regular schedule, but at any given moment it may not match the very latest state of the official record.

LoadVetting does not control, generate, or verify these government records. We are not responsible for errors, delays, or omissions in the source data.

6. Your account

You must provide accurate information when creating an account and keep it up to date. You are responsible for keeping your login credentials secure and for all activity that occurs under your account.

7. Subscriptions and payments

Paid plans are billed by Jahaz Services Inc. in advance and renew automatically until cancelled. Payments are processed by Stripe on behalf of Jahaz Services Inc., and you can cancel at any time; your access continues until the end of your current billing period. Charges and receipts will show Jahaz Services Inc. and/or LoadVetting.

Fees are non-refundable except where required by law. We may change our prices from time to time, and we will give you advance notice before a change takes effect.

8. Acceptable use

You agree not to:

• use automated tools, bots, scrapers, or crawlers to access the service, or bulk-download data from it, except through features we provide (for example, CSV export on Pro plans);
• resell, redistribute, or use data from the service to build or populate a competing product or database;
• attempt to bypass usage limits, security controls, or bot-protection checks;
• use carrier contact information to harass, spam, or build marketing lists;
• use the service for any unlawful purpose; or
• interfere with or disrupt the operation of the service.

The service does not include API access. Using any internal endpoint of the service outside of the pages we provide is prohibited.

9. Intellectual property

LoadVetting, including its software, design, and branding, is owned by Jahaz Services Inc. and its licensors. These terms do not grant you any ownership rights in the service. You may use the service only as permitted by these terms.

10. Third-party services and links

LoadVetting relies on third-party services, such as our payment processor and data providers, and may link to third-party websites. We are not responsible for the content, accuracy, or practices of any third party.

11. Disclaimer of warranties

THE SERVICE AND ALL DATA ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.

12. Limitation of liability

To the extent permitted by law, Jahaz Services Inc. will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the service.

Our total liability for any claim relating to the service is limited to the amounts you paid us in the twelve months before the claim arose.

13. Indemnification

You agree to indemnify and hold Jahaz Services Inc. harmless from any claims, losses, or expenses arising from your use of the service or your breach of these terms.

14. Suspension and termination

We may suspend, limit, or terminate your access to the service if you breach these terms, misuse the service, or exceed fair use or daily usage limits. You may stop using the service at any time.

15. Changes to these terms

We may update these terms from time to time. If we make material changes, we will update the “last updated” date above. Continuing to use the service after a change takes effect means you accept the updated terms.

16. Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law principles. Any dispute arising from these terms will be subject to the exclusive jurisdiction of the courts of Ontario.

17. Contact us

Questions about these terms? Contact us, or see our Privacy Policy and Cookie Policy.