Delete your account
You can delete your LoadVetting account, and the data stored with it, at any time.
In the app or on the website
- Sign in and open Settings (Profile in the app).
- Choose Delete account.
- Type DELETE to confirm, then select Delete account.
By email
If you can no longer sign in, email support@loadvetting.com from the address on your account and ask us to delete it. We will confirm once it is done.
What is deleted
- Your profile and sign-in details
- Your watchlist, saved carriers and notes
- Your search history, usage counts and alert settings
- Your billing customer record with our payment processor, which also cancels any subscription
Deletion happens immediately and cannot be undone. A cancelled subscription is not refunded for the rest of its billing period.
What we keep
Our payment processor keeps records of past payments and invoices for as long as tax and accounting law requires. Our hosting provider’s request logs, which may include your account ID, are kept for a limited time and then deleted. Public carrier data is not personal data and is not affected. See our Privacy Policy for details.
LoadVetting is operated by Jahaz Services Inc.